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Getting an NBI Clearance Online

Wednesday, September 23, 2015

The last time I got an NBI clearance was 2011. I only had to renew it by showing them an old NBI clearance copy and then I can get a new one in a matter of minutes. Easy peasy. Since I need it again this time, I went to Robinson's Otis, Paco, Manila (It has fewer people) to renew it again. But I was told that I have to sign up online first at http://clearance.nbi.gov.ph and fill up the form, come back to their cashier and pay Php 115 and also provide the confirmation number provided after filling up the form. Online NBI application is easy..you can even do it on your mobile phone. It only takes a couple minutes to sign up.


screenshot of the NBI form

Steps to get an NBI Clearance

1. Go to http://clearance.nbi.gov.ph

2. Fill up the form

3. Choose your schedule and NBI kiosk to go to

4. Pay via bayad center or pay up at the NBI kiosk's cashier 
5. Photo and fingerprint capture

6. Wait for clearance printing  (If you don't have a hit)


Since I was used to not having problems getting an NBI clearance, I sat there waiting for them to call my name after the photo and fingerprint capture. 30 minutes have passed and they still haven't called me. I walked up to the releasing booth and showed them my receipt. The guy looked at the back portion and told me to come back after 10 days. 10 days?? What the heck? Others who have applied the same time as me have gotten theirs in just a few minutes. 

I went home worrying the whole time. I couldn't wait till its 10 days already. I wanted to know why its taking so long. Why did I get a "hit"? Did someone used my name to commit a crime? I was really getting paranoid. 

Finally, 10 days have passed and I went back there to retrieve my NBI clearance! Voila! I got it! Yayyy! I was so relieved! I asked the guy why it took so long. He said I probably have a namesake with a pending criminal case and they just needed time to verify its not me. Well, I'm just glad it worked out good for me! I was afraid I'd have to go to their quality control center to prove that the person with a pending case is not me. Glad I didn't have to!

Reasons why people get a hit

1. Applying for NBI Clearance for travel abroad

For those applying for clearance for travel abroad, I read that it's on auto-hit. Since NBI has been updating their system, they just want to verify further that those people traveling abroad do not have a criminal record. 

2. Has a namesake

We now have over 104 million citizens and its not unusual to share your name with someone else.

3. Has a criminal record

You might have a pending criminal case that you do not know about. Even if you did not receive a subpoena, the case will still roll. 

What to do when you got a hit

If you know that you haven't committed any crime, then you have no reason to worry. Just wait for the release schedule of your NBI clearance and claim it. In case they need to further interview you, just go to their NBI clearance quality control center in Taft Avenue and answer all their questions truthfully. They just need to verify that you are not the same person with the criminal record.

In case you have a criminal record, expect to get a hit and all you can do is hire a lawyer to settle your case before you can even get an NBI clearance.

Robinson's Otis NBI Clearance Center Operating Hours

Monday - Friday  8am - 5pm
Saturday 10am - 7pm

Requirements:
2 valid IDs
 (Passport, SSS ID, School ID, PRC License, Voters ID, Postal ID, Company ID, Driver's license, NSO birth certificate, etc.)

That's it! Best of luck!

32 comments

  1. Pag po kaya hindi nagbayad ng PLDT, may kaso po kaya yun? Kumuha kasi ako ng NBI clearance pero may hit ako. Natatakot ako pumunta sa quality control

    ReplyDelete
    Replies
    1. As far as I know, non-payment of bills is not considered a criminal offense. Baka may kapangalan ka lang.

      Delete
  2. Pag for travel abroad po ba auto hit? Bigla lang kasi ako kinabahan kailangan ko po sana kagad yun para maka alis kagad for employment abroad. Salamat. If ever po pwede po papost kung saan po ninyo nakita or nabasa na auto hit pag travel abroad po. Thank you!

    ReplyDelete
    Replies
    1. For travel abroad din kasi ako and it took me 10 days to get mine. I read about the auto hit here http://emongsjournals.blogspot.com/2014/02/what-to-do-when-you-get-hit-on-your-nbi-clearance.html?m=1

      Delete
    2. Sa emong mo din pala nabasa. Salamat po kumukuha lang ako ng second opinion. Kasi kinabahan lang ako bakit bigla ako pinapabalik sa october 1 kasi 3 months ago kumuha ako for local employment tapos nakuha ko kagad. Salamat ulit.

      Delete
    3. Yup dun ko din nabasa. Don't worry you'll get your clearance soon. Just wait for the release schedule. :)

      Delete
  3. Hi! I was told to claim my NBI last Agust 17 however for some reason I never had chance to do so. How long you think they keep it? Thanks

    ReplyDelete
    Replies
    1. Hi, I think they still have it in their system. They only print it out when you go there to claim it anyway. Just go there and present your receipt and see how it goes.

      Delete
  4. May Globe plan ako Na may free phone. Hindi ko natapos ang contract at hindi ko naibalik ang free phone, may kaso ba ako nun? May HIT kasi ako SA NBI.

    ReplyDelete
    Replies
    1. Not sure..but I suggest that you read this forum https://community.globe.com.ph/mobile/mobile-access.jspa#jive-content?content=%2Fapi%2Fcore%2Fv3%2Fcontents%2F6515

      Delete
  5. Open pa din po ba ang nbi clearance center ng robinsons oti kapag saturday?

    ReplyDelete
  6. My hit na po ba ang isang tao na may criminal case at kasalukuyang dinidinig pa lang ang case?

    ReplyDelete
  7. Panu po kung may hit
    Pwd ba hit ang cc abroad at loan unpaid? Uae?

    ReplyDelete
  8. Hi,
    When i used my husbands surname, i was asked to attend the qc interview. Kaso i do not have any valid id with my husbands surname. Will a marriage cert form nso sufice? Thanks

    ReplyDelete
    Replies
    1. Not sure but I think the marriage certificate will ok considering it's the only thing you have for now.

      Delete
  9. Ilang days po makuha pg mg renew ng nbi n may hit?thnx

    ReplyDelete
    Replies
    1. Around 10 working days (if you only have a namesake).

      Delete
  10. may balance pa po kasi ako sa avon, at withd hit ako. Pinapabalik ako next week dahil hit nga po ako at ang clearance ko ei para sa abroad. Hindi po ba nila ako bibgyan ng nbi clearance kapag ganun.

    ReplyDelete
  11. hi! goodday kumuha po kasi ako dati ng nbi clearance mga 2yrs na pong nakakaraan, kaso d ko po nkuha, pano po un need ko kasi kumuha ulit, renewal n po b ko o kukuha ako ng bago? kung mag rerenew po ako wala nmn po ung dati ko

    ReplyDelete
    Replies
    1. Hi, when I renewed mine, they didn't ask me for the old copy. But you should ask them first when you get there.

      Delete
    2. Or message their help desk: 09179999421 (globe)
      09204129999 (smart)

      Delete
  12. May utang ako sa isang small lending company,dko pa sya bayad ng buo, nagpadala ng subpoena noon, kmuha ako ng nbi now may hit ako, may kinalaman ba yan dyan?? Ksi pagkakaalam ko hndi criminal case ang d pgbayad ng utang

    ReplyDelete
    Replies
    1. As far as I know, non payment of debt is not considered a criminal case unless you issued them a check na nag-bounce dahil walang pondo.

      Delete
  13. Hi good afternoon po, question lang. Kasi the first tume na kumuha ako ng clearance ay nag-HIT po siya, tas pinabalik ako at hindi ko na nakuha. Ito po yung tanong ko, pag nagfile po ba ako ulit ng clerance, would that be first time or magrerenew lang po? Thanks for the feedback. God bless.

    ReplyDelete
  14. HI, I went to Valenzuela to get NBI and it was not released to me because of hit. I was afraid to go to the main office. I do not know any of the offenses I did. Is non payment of credit card lalabas po ba sa NBI record? wala naman ako natatanggap na subpoeana. Only collection agencies. Please help.

    ReplyDelete
  15. Na hit dn ako kanina isang taon plng nakalipas nasa barko pa ako.. kumuha lng ako kanina para mg renew ng seamans book ko sana..ng ka hit pa nbi ko. Ng bago lng single to married ako..

    ReplyDelete
  16. Hi panu po may utang ako n d pa nbabayaran eh kumukuha ako nbi kaylangan ko kc s work pra mkabayad nrin ako s utang ko...eh nag aalala po ako bka kc nag demanda ung kinautangn ko bka bigla po ako huliin ng nbi.may tendency po b n mangyari un

    ReplyDelete
  17. pano kung may di nabayarang credit card sa dubai, kasama ba ito sa hit ng nbi? ganun ba sila katinding manghabol eh akoy nasama sa mass layoff ng kompanya kaya akoy umuwi na

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  20. Hi Good day nung nakaraan taon kumuha ako ng nbi nalaman ko nalang sa quality control na may case ako about sa pag tapon ng cigarette butt sa malabon year 2013 nabayaran ko po ito ng 500php noong 2016 sa Malabon city hall nung nalaman ko po..bumalik ulit po ako sa nbi pero hinahanapan po ako ng pirma ng judge katibayan po na wala na po yung kaso ko wala po ako natangap na subpoena about sa kaso ko..lumala ng lumala po yung kaso hindi ko po ito naasikaso kasi bagong tanggap po ako sa in-apply-an kong trabaho noon..ngayon po kukuha po ulit ako ng NBI..tanong ko lang po pag kumuha po ulit ako ng NBI may chance po ba na ma i-release po ito kahit may pending case ka sa court..?

    ReplyDelete

 

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